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+ Error message received when trying to import using Standard Bank – Business Online: “Batch Import unsuccessful. Debits not allowed in Payments”

by admin | 1 October 2014

In the Bank Code Maintenance the Bank output file that should be ticked  is ‘Unique file name’. And EFTS details in bank parameters should be changed to CREDIT (not DEBIT)

+ Error copying message received: “There was a problem copying SITMEN.IMP from the programs directory to the customs program directory.Please check the relevant permissions and try again”

by admin | 1 October 2014

When you run the Source IT initialisation setup program (SITINI) process to setup menus etc. the routine attempts to copy the SITMEN.IMP file (and other .IMP files) into the folder you specified in the Custom programs folder This usually relates to 1 of 2 problems:...

+ When server is lost and BTS is being re-installed and the BTS validation screen appears notifying ‘The file path in EFTCTL does not exist or you may not have permissions to this directory’

by admin | 1 October 2014

You are missing the path in the EFT module that you would want the SYSPRO XML file to be output to. Our BTS module uses this path to create the bank import file. It is mentioned in our BTS user manual

+ BTS Validation screen appears notifying ‘The BTSNEDHash.dll object could not be registered on this machine!’

by admin | 1 October 2014

Normally this error is permissions on the client computer. The program does the following: 1. It copies the BTSNEDHash.dll file from the SERVER SYSPRO60\BASE directory to the CLIENT SYSPRO60\BASE directory (so they need permissions on the client BASE for a copy) 2. It...

+ When installing a Source IT product and you get a message, ‘SITCUS.IMP’ cannot be found please copy into CUSPROG folder

by admin | 1 October 2014

When running SITINI, do not tick the 4th block: “ Create or remove entries in CUSTOM.IMP”
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