FAQ / + “HASH NOT MATCHED” error importing file into BANKIT – First National Bank

When importing a BTS file into the FNB BANKIT system, an error is returned indicating¬†“HASH NOT MATCHED”.

This message may be encountered if the “Encryption required” option has NOT been selected in the BTS Bank Maintenance screen as per the below image.
Check this “Encryption required” option, save the change and perform an EFT Re-extraction to generate a new BTS file to import into the BANKIT software.




Posted in: BTS, RSA FNB, Technical