This is encountered in the following circumstances:
- SYSPRO upgraded to new version
- SYSPRO server was reloaded after hardware upgrade or failure
Irrespective of the reason for the missing menu structure, it is always a better idea to run through the BTS update and configuration process as defined in the associated BTS installation document.
Once the current BTS programs and files are loaded onto the SYSPRO server, by running the Source IT initialisation routine, SITINI, selecting the “Create or remove menu” option and selecting the “OK” button will add the BTS menu structure into the SYSPRO main menu.